We aim for your complete satisfaction. If you are unhappy with your purchase, our return and refund policy below will apply:
Items can be returned within 7 days of delivery.
Products must be unused, undamaged, and in original packaging. Certain items (perishable, personal care, custom-made) may not be eligible for return.
Once your return is received and inspected, we will notify you of refund approval or rejection.
Upon approval, refunds are credited to the original payment method within 5-10 business days.
Shipping costs are non-refundable.
Orders can be cancelled before they are shipped for a full refund.
For returns and refunds, email: support@isiliye.com